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Terms & Conditions


All orders accepted by Ruby and GINGER Ltd are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, due to the handmade nature of the products, specifications may vary slightly.


Payment can be made by a valid credit or debit card and is cleared online with PayPal using a secure server, or you can use your Pay pal account.

We reserve the right to refuse any credit card transactions.

Alternatively you can place an order over the phone. Please call +44 (0)113 815 2720.

However our current facilities only allow us to accept cheques.

Credit Card Security

Your card details are handled by our payment processing agent, PayPal. We feel confident that credit/debit card information entered on our site will not be accessed by any unauthorised person or company.


When you enter this website, we may use cookies. Cookies are small pieces of information, which are stored by your browser on your computer. They do not store any personal information relating to you or your credit/debit card. We believe they can greatly assist us in providing you with the service you desire and to enhance your browsing experience.

General Information

Every care has been taken to ensure that the descriptions and specifications of our products are correct, but slight variations in the goods may occur. Variations in actual colours may vary depending upon your monitor when viewing the Site, we cannot guarantee that your monitor’s display of any colour will be accurate.

Ruby and GINGER Ltd registered in England. Company No. 7010959. Our registered office is 94 Newlaithes Road, Horsforth, Leeds, LS18 4SY, UK.

Ruby and GINGER ’s total liability for any claim how so ever arising shall not exceed the price of the goods supplied by Ruby and Ginger to the customer. Ruby and GINGER shall not be liable for any customer loss whether this arises from a breach of duty in contract or in any other way. Ruby and Ginger cannot accept any liability for a failure to comply with specific instructions stated on this website or product. This statement does not affect customer’s statutory rights.

Contact Us

If you have any queries about your order, about our products or services or would generally like more information, please call or email us:

Phone: 0113 815 2720